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Policies

Acceptable Use Policy

Last updated · 17 May 2026

This policy describes the permitted and prohibited uses of Aratrikkaz's website (aratrikkaz.com) and related services.

Draft · being reviewed by legal counsel before launch

Permitted use

You may use this site to browse our atelier, purchase pieces, create an account, save measurements and wishlists, message us, and access editorial content. You may share our public URLs and editorial pieces on personal social media.

Prohibited use

You must not:
  • Use the site for unlawful purposes or in breach of any law of Australia or your jurisdiction
  • Attempt to gain unauthorised access to any account, server, or data
  • Interfere with the site's operation (DDoS, scraping that exceeds rate limits, malware)
  • Reverse-engineer, decompile, or copy our source code, design system, or content
  • Use automated agents (bots, scrapers, crawlers) without prior written permission, except for legitimate search engine indexing
  • Resell our pieces commercially without an authorised reseller agreement
  • Use our brand name, logos, or trade dress in a way that suggests endorsement
  • Post content that is defamatory, infringing, hateful, or illegal — applies to reviews, registry messages, contact-form submissions
  • Use the site to send unsolicited commercial messages

Consequences of breach

We reserve the right to suspend or terminate accounts, decline orders, block IP addresses, and pursue legal action where appropriate. We comply with Australian law-enforcement requests under valid process.

Reporting abuse

If you encounter content or behaviour that breaches this policy, please email legal@aratrikkaz.com and we will investigate.

Governing law

This policy is governed by the Laws of New South Wales, Australia.

Worldwide shipping

Duties prepaid to AU, US, UK, Canada, NZ, Singapore, UAE.

Custom stitched

Cut to your measurements. Lifetime re-tailoring if your fit changes.

30-day returns

Unworn pre-stitched pieces. Custom pieces non-refundable per ACL.

WhatsApp concierge

Ketaki and the team reply within 12 business hours.